Industries · Public Sector

Every permit, every fee, on the record.

A verified vendor for US Federal contracts, ISO 27001:2013 and SOC 2 Type II certified — we modernise fee, permit and collections billing for agencies that answer to auditors, legislators and the public.

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Where we operate

Pick a mandate. See how it works.

Four practices across one public revenue lifecycle. Choose the one that looks like your problem.

Verified federal vendor

Cleared to work, built to be audited

RIA is a verified vendor for US Federal contracts, ISO 27001:2013 and SOC 2 Type II certified — so the security posture is settled before the kick-off meeting. Every rate change, waiver and adjustment we configure leaves a trace an inspector general can follow.

Verified US Federal vendor status, ISO 27001:2013 and SOC 2 Type II certified
Immutable audit trails on every rate, waiver and adjustment
Grant and fund accounting mapped to appropriation rules
Section 508 accessible interfaces for staff and public users

Counties, cities, districts

One billing engine for every department

Permits, licences, utility services and inspections usually each sit on their own system, reconciled by spreadsheet at month end. We consolidate them onto one Oracle revenue platform, so a resident sees one balance and finance closes one ledger.

Consolidated billing across permits, licences and utility services
Fee schedules maintained by finance staff, not by IT tickets
Licence and renewal cycles automated end to end
Fund-level reporting that ties back to the adopted budget

City and county government finance district

Receivables & recovery

Collect what's owed without chasing it by hand

Court fines, citations and fee arrears age quietly until someone writes them off. We configure staged collections, payment plans and delinquency rules in ORMB so escalation happens on a schedule instead of on someone's memory.

Staged dunning and delinquency rules configured, not coded
Payment plans, hardship terms and waivers handled in-system
Court, citation and licence arrears tracked as one receivable
Write-off and adjustment approvals routed and recorded

Public revenue and collections analytics

Public-facing

A bill the public can read and pay

Most disputes start with an invoice nobody can decode. We rebuild statements, self-service and payment channels so residents and businesses can see the charge, the rule behind it, and settle it in one visit.

Self-service portal for balances, statements and payments
Section 508 and WCAG-conformant public interfaces
Plain-language invoices with the fee rule shown on the line
Multi-channel payments reconciled to a single account

Proof

Case studies.

Real results from real agencies — how public bodies rebuilt billing, collections and accountability with RIA.

Published case study

Test Automation

Large Electric Utility, North America

A snapshot of how automated testing improves delivery speed, optimizes effort, and scales execution efficiency.

0test cases executed in 20 days
0%faster delivery
0%reduction in testing effort

●Execution cycle cut from 30 work days to roughly 20.
●Testing team reduced from 8 to 6 across the same scope.
●Total effort down from 180 to about 152 person-days.

Proof from our delivery practice

Let's build

Tell us what the current system won't let you do.

Fee and permit billing, licence renewals, collections or fund accounting — describe the constraint your agency is working around and we'll come back with a specific approach, not a generic pitch.

[email protected]Email our advisory team Book a conversationA working session, not a sales call Request our capability deckPublic sector engagements in detail

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